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Home >> Account FAQ
Account FAQ

 
1. How do I register?

The steps to follow depend on your order status.

If you have never ordered from us before, you will need to establish a new account.

New Account Creation
 
a. Click on the "Register" button found on the top of the page.

b. Enter the required information.

c. You've now established an account with ChinaBead.cc

 
 
2. How to buy?

Once you complete registration, you can browse the products and put your selected items into your shopping cart. After you check out, the system will automatically make an order for you. You are then required to provide the payment method, shipping method and your shipping address (if this is different from what you specified in registration.). We will start production or shipping your orders as soon as your payment is done.

Here are some step-by-step instructions as bellows to help you make an order from www.chinabead.cc:
 
• Register with www.chinabead.cc for free.

• Log in your account.

• Search or Browse Product: You can either browse the product categories or use the search box to quickly find an item by its description, then enter the desired quantities in the quantities box and click the “Add to Cart” button to place the items in your cart. You can remove them later or adjust the quantities if you change your mind. Products you've added to your shopping cart are saved there while you’re looking at more items. Your cart is even saved for next time if you log out or accidentally close your browser. Our shipping cart can save your items all the time.

•Edit Your Billing and Shipping Address: You can edit you billing address or change shipping address.

•Choose Shipping Methods and Payment Methods: You will see all the shipping and payment methods we support in the following checkout page. In the text box "Add Comments About Your Order”, you can add special request for your order, e.g.: color etc.. If everything is ok, do not forget to click “Finish your order". You will receive your order number and an email confirming your order information.
 
We will process your order within 2 working days. We will add the shipping fee to your subtotal and email you the invoice, include Payment Instructions. After payment done, we will arrange to send your order soon.
 
 
3. How to pay?

Easy to pay:

Wherever you are in the world, and whatever size order you might have, we have multiple payment methods for your choice.

Please inform us immediately when you complete the money transfer. Bank wire transfer usually takes 3-5 working days. If your order status is still “Non-Payment" 5 days later, please contact us, in order that we can arrange production as soon as possible.
 
PAYMENT OPTIONS:

 

(1) BANK WIRE TRANSFER

Normally it takes 3-5 working days for the transfer arrival if your bank has direct correspondence. All our bank info will be emailed to you. Our quotation must be the total amount received. So please try to select your local bank with a direct correspondence to China Everbright Bank, Banking Department Beijing. If not, a third-party bank will charge you an additional transfer fee. Please check with your bank to find if you must add any additional third-party bank fees before transfer.

BANK INFORMATION:
 
Bank Name:  China Everbright Bank, Banking Department Beijing
SWIFT BIC: EVERCNBJBUS
BeneficiaryXIE XIAN LONG  
Beneficiary’s Acct. No.6226 6202 0573 3793 
Beneficiary's addressRM 905, No. 11 Heng Feng Yuan, Yihai Garden Fengtai Dist. Beijing 100070 China 
Tel: 0086-10-63782828

What should I do after the T/T payment?

If you do the payment by bank transfer, normally it takes about 3-5 working days. Please make sure the beneficiary's name and account number are correct.

After payment done, please scan/ take a picture of the receipt and send to info@chinabead.cc and write the corresponding order number,

so that we can prepare goods for you ahead of time. 
 
(2) WESTERN UNION
Only takes several minutes. You should pay different handling charge based on different amount. http://www.westernunion.com/info/selectCountry.asp
Our WEST UNION Receiver Info:
 
First name: XIAN LONG

Last name:  XIE

(Make sure put the first name and last name in correct position)

Telephone No. : 0086-10-63782828

Country: CHINA

Address: 1101-W34 1 danyuan 3 haolou 6hao, Qichebowuguan donglu Fengtai Dist. Beijing 100070 China
 
Postal Code: 100070
 
You need to offer the sender info to us as below:

First name:

Last name:

Country:

Amount:

Money Transfer Control NO.:
 
(3) PAYPAL

Easiest payment of all is the on-line card services of PayPal. We now accept this convenient, on-line card service for payments less than US$2000. Your production can get launched quickly.

Our PayPal Address: paypal@chinabead.cc
 

For questions and support on your order, please send email to info@chinabead.cc.

 

 

4. Is it possible to order less than your minimum quantity?

First, the minimum quantity is for per color/per size/per style, not for the mix color/size/style, except the stock items.

Most of the items need to meet our minimum quantity, due to the small quantity under the MOQ is difficult to be arranged for production. If you only want to order small quantity as sample, we also would like to offer you if we have them in stock. If there are some unavailable ones, we can choose similar ones as replacements if you like. So we suggest you place the order directly from our website, we will check if we can offer you or not.

Notice: The price will be higher 20% or more if the quantity is less than the MOQ. 

 
 

5. What is PayPal? How do I use it?

Paypal is a very popular way to do business on the Internet. The reason being that the only people who will have your credit card or bank account information is PayPal. With PayPal, you can send money to anyone with an email address by simply signing up and logging into your account at www.paypal.com.

To send a payment, sign in to your PayPal account and click the Send Money tab. Then enter paypal@chinabead.cc in the recipient email address and enter the amount. Please remember to reference your ChinaBead.cc order number in all transactions. Your order will be processed once we are notified that your payment has been cleared.

Paying By Paypal - Follow These Steps:

You will be required to register as a user with Paypal to begin transactions with us. This is free and is very easy to do. Just click here to open the Paypal site and then follow instructions below.

 

1. Register at Paypal.com

Go to www.paypal.com and become a registered user. Please follow Paypal instructions on how to do this. If you already have an account with Paypal, then proceed to step 2.

2. Send money through Paypal to paypal@chinabead.cc.

Log into your Paypal account and click on the SEND MONEY tab and send payment to paypal@chinabead.cc.Be careful to type this email address correctly, otherwise we may not see your transaction.

Enter total amount in US Dollars in the AMOUNT field. Enter your INVOICE NUMBER in the NOTES field. Your invoice number is provided to you on-screen and via email after you complete your checkout with us.

Click Continue and review your information, making sure that your shipping address is correct.

3. Notify Daning Jewelry When You Have Paid

Note the Paypal Transaction Number once you complete payment; please advise us the transfer ID. Once payment is confirmed, we will process and prepare your order.

 

TIP: For questions and support on your order, please send email to info@chinabead.cc or submit a comment.

 

 

6. How much is shipping cost?

That depends on what you are ordering since shipping costs are highly sensitive to weight and dimensions and shipping method. The heavier and larger your order is, the more it will cost to ship. However, there are economies of scale and shipping cost per kilogram decreases as the package gets heavier. It's always more cost effective to ship more items in one package than to ship separately.

We use a variety of express mail services - including DHL, UPS, EMS and FEDEX which are door to door.  If you have friends who live near you, and would like to order as well - you can suggest batching everything into one order to save on shipping costs for everyone.

The total shipping cost is calculated after you check-out your shopping cart from within our online store. We will elect the lowest cost and most reliable service for your location after we check the order.

As to the shipping cost, you can reference from the following web:

http://www.chinabead.cc/inquires.aspx

You can compare all shipping methods here, and then choose a best way for your orders!

If in case you can not find your country from our list, please submit a comment to us.

 
 

7. How long does delivery take?

As the delivery time includes lead time and shipping time, kindly refer to information as below for details.

The lead time will be about 7-20 days for standard order items, and 2-3 business days for in stock items. The shipping time will depend on the shipping method you choose, kindly compare the shipping method by calculating the shipping cost by link below: http://www.chinabead.cc/inquires.aspx.

 

8.How to send you samples?
Please do not use post office to send samples which takes much longer time and sometime the package is lost, so we highly recommend you to use couriers.
 
Please send samples to our Sample Department:
Attention: Mr. Xie Xian Long
                Daning Shijia Jewelry Co., Ltd.
Address:  1101-W34 1 danyuan 3 haolou 6hao, Qichebowuguan donglu Fengtai Dist. Beijing 100070 China 
Post Code: 100070
Phone: 010-63782828/63713169/13701016464
 

9. I forgot my password. What do I do?

If you can't remember your password, please refer to below link: http://www.chinabead.cc/forget.aspx.

And then:

•Enter E-mail Address and Validate Code.

•Click on the "Submit" button. If the email address you provide is found in our system, your password will be sent immediately via email and you will receive a confirmation on screen. If the email address is not found by our system, you will receive an error message.

 Still having trouble? Contact Us.

 

 

10. If I want wholesale can I enjoy discount?

We can decide according to your size of order. Please feel free to contact us either by E-mail or phone call.

We suggest that you place the order directly from our website, so that we can check your order size and status to see if we can offer you discount, as the discount depends on the order status.

 

 

11. How can I know about my order status?

Once we send the goods, we will provide a tracking number to you, with which you can check your order online. We are also keeping an eye on your shoes until they reach you. For air shipment orders, we will keep you posted of the status everyday.

 

 

12. Is the Shipping Invoice declared the value and product description as requested?

Yes, we will follow your instructions to declare the value and product description on the Shipping Invoice. You can download the shipping invoice and revise the value by yourself for custom clearance if needed.

 
 

13. Bead Size Chart & Bead Sizing Guide

Inches to Millimeters

Inches

Millimeters

1/16 in.

1.5mm

1/8 in.

3mm

1/4 in.

6mm

3/8 in.

9mm

1/2 in.

12mm

5/8 in.

15mm

3/4 in

18.5mm

7/8 in.

22mm

1 in.

25mm

 

Birthstone Chart

Birth Month

Modern

Traditional

Mystical

January

Garnet

Garnet

Emerald

February

Amethyst

Amethyst

Bloostone

March

Aquamarine, Bloodstone

Bloodstone

Jade

April

Diamond

Diamond

Opal

May

Emerald

Emerald

Sapphire

June

Pearl, Moonstone

Alexandrite

Moonstone

July

Ruby

Ruby

Ruby

August

Peridot

Sardonyx

Diamond

September

Sapphire

Sapphire

Agate

October

Opal, Tourmaline

Tourmaline

Jasper

November

Yellow Topaz, Citrine

Citrine

Pearl

December

Turquoise, Blue Zircon, Tanzanite

Zircon, Lapis Lazuli

Onyx

Thread, Cord and Wire.

Silk Bead Cord - is used for beads with smaller holes such as freshwater pearls and beads under 5mm. You can add a designer look by using our Tri-Cord knotter, and placing knots on either side of the pearl. Wide spectrum of colors.

Nylon Bead Cord - is used as an all purpose bead cord. You can use Beeswax to coat the cord to keep it from fraying and tangling when it is repeatedly threaded through metal beads with sharp edges. 

Using light colors against a dark bead will lighten that bead color... Dark color cord will darken a light bead. Example: White cord with Garnet bead will add to the luminosity of the bead.

Tiger Tail - is a commonly used stringing material, and does not require a needle.

Beadalon - Beadalon wire remains soft and pliable, even when using the smaller beads. Beadalon is a multi-strand braided stainless steel wire with a nylon coating.

C-Thru Translucent Cord - is perfect for stringing Austrian Crystals, or any light colored bead when you don't want the cord to be visible.

Stretch Magic - is a flexible clear elastic cord. It is often used for slip-on crystal bracelets, and is a beader's favorite as it only requires a knot to finish.

Memory Wire - is a pre-coiled stainless steel wire that retains it shape.Very popular for wine charm markers and bracelets.

Rattail - is a round, satin-like cord, often used to show off one large pendant or centerpiece as its beautiful colors beg to be seen.

Leather Cord - is always a popular stringing material as there is no finishing required. Simply add a pendant or centerpiece, tie a bow and go.

Wire/Sheet Sizing Charts

Round Wire
 
 
Square Wire
 
 


Wire Size Chart

B & S Gauge

Decimal

Millimeter

12

.0811

2.06

14

.0630

1.60

16

.0512

1.30

18

.0394

1.0

20

.0323

.82

22

.0252

.64

24

.0197

.50

26

.0157

.40

28

.0118

.30

 

Sheet Gauges

Sheet Size Chart

B & S Gauge

Decimal

Millimeter

16

.0512

1.30

18

.0394

1.00

20

.0323

.82

22

.0252

.64

24

.0197

.50

26

.0157

.10

28

.0118

.30

30

.0110

.25

Remember that this is a close approximation. Screen resolution and monitor size will affect how you view our charts.

Wire Size and Temper

Wire Gauges-In reference to wire gauge sizes, the larger the number, the smaller the diameter of the wire.

26g - extra fine - for very small and delicate projects

24g - fine - for pearls & most gemstones - easy to work with

22g - medium - fairly universal for glass beads, fits some pearls and gemstones

20g - medium heavy - great for earwires, clasps or larger beads

18g - heavy - often good for chainmaille or when you want a heavier look

16g - heavy - often used as a base to wrap finer wires around

14g - heavy - often used as a base to wrap finer wire around

12g - very heavy - hard to work with, good for rings and buckles

The most commonly used sizes for wire wrapping are 20 to 24g.

Wire Temper - Measures the amount of spring in the wire.

Soft - Has no spring when you bend it. Good for making wire beads.

Half-Hard - Has some spring, but is still malleable. Good for basic wirework. Hold its shape well.

Hot Fix Crystal Guidelines

 

Temperature Guidelines in Seconds

Fabrics

120C
250F

130C
265F

140C
285F

150C
300F

160C
320F

170C
340F

Cotton

15

13

11

9

7

5

Linen

15

13

11

9

7

5

Wool

25

22

19

16

13

10

Denim

25

23

21

18

15

12

Lycra

25

21

17

13

9

5

Silk

14

13

11

9

7

5

 

14. Return Policy

 

We accept returns and exchanges of regular merchandise. We will process your return or exchange within 7 days of receipt.

 

All product returns must be:

Unaltered in the original product packaging (for example: on original strand)

Accompanied by a copy of the original invoice

With their original label and packaging

Why Buy From ChinaBead.cc?

go to chinabead.cc web page top
1.Professional Wholesale Beads Supplier and More Selection
China Beads is a professional and one of the largest jewelry beads manufacturers in the mainland China. We manufacture and supply various kinds of jewelry beads and related products: cinnabar, ceramic, bone & wood, cloisonne, gemstones, jade, fashion jewelry, jewelry accessories, findings and much more. Chinabead.cc is the wholesale platform of China Beads

2.High-quality, Handmade Products and Much Lower Prices

ChinaBead.cc provides our customers with a huge range of high-quality and totally handmade products at much lower prices. The more the wholesale volume, the larger you can save and enjoy! Browse our products now!

3.Fast Delivery and Secure Online Shopping

To ensure fast delivery, chinabead uses DHL, EMS and UPS etc. to ship all our packages. You can shop online with confidence, because we use a secure server and adopt strong security measures to protect your information.

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